F.A.Q’s

Frequently Asked Questions

Check out some of our frequently asked questions.

Do you sell to the public or private users?

We sure do! Sure Gro Tree Max Australia sells direct to the end user. Whether you are a hobbie farmer, landscaper, gardener or home user we supply products

Please note, as we are a wholesale commercial supplier a lot of our products are sold in minimum quantity packs.

Do you sell products Australia Wide?

We certainly do!

Whether a parcel or a B-double truck load, we sell products all over Australia!

To find out more:

Contact 1800 550 000 |  info@suregrotreemax.com.au

Am I able to pick up my goods from your store?

You sure can!

Sure Gro Tree Max Australia (SGTMA) offers a ‘Click & Collect’ service from our state of the art drive through at 56-60 Woodlands Dr, Braeside, 3195, Melbourne, Victoria

If you have chosen to collect your items from our facility please see the below important information prior to arriving on our site. This information is crucial to ensuring your drive thru ‘Click & Collect’ experience is swift and safe.

Please note walk in customers who have not made contact with a SGTMA representative may find their orders take up to 30-45min to pack, depending on quantity of goods and workload.

What are your delivery lead times?

Australian Delivery Lead Times:

Melbourne Metro Delivery Same Day

Please place your order by 10:00am

V.I.P Transport is available + 15% extra freight charge

NSW & SA       2-4 business days

QLD, WA, NT    3-7 business days

Please contact us to be directed to our Tasmanian Distributors

Please note this policy applies for available stock items from our online store.

For commercial quantities contact us for more information about our Company Delivery Policy.

Contact  1800 550 000

info@suregrotreemax.com.au

How do I know which Tree Guard is ideal for my plant or project?

Good question! Sure Gro Tree Max Australia carries the broadest range of tree guard and tubestock protection for plants. For developing tubestock, milk carton and plastic sleeve tree guards are the ideal form of protection.

If you have issues with browsing animals, a corflute or mesh tree guard is your best option!  To speak to our Revegetation experts & team

Contact  1800 550 000

info@suregrotreemax.com.au

How do I know which product is ideal for my project?

Good question! Whether you have an animal browsing problem, soil deficiency or plant fungus, we have the solution for you.

The best way to find out which product is ideal for you is to contact our friendly team:

Contact  1800 550 000

info@suregrotreemax.com.au

What payment methods do you accept?

There are many ways to make a payment. We accept the following forms of payment: Direct Deposit, Visa, MasterCard, EFTPOS, Cash, Cheque, and EFT.

For our banking details please contact info@suregro.com

How does your quoting system work?

Simply select the products and quantities you need, go to your cart, finalise your address details and  submit your quotation.

Once your quotation is submitted, we’ll get back to you within 1-2 business days with pricing, including delivery to your site!

If you don’t find the question or answer you need please contact us on 1800 550 000 or email info@suregrotreemax.com.au.