Click & Collect
Due to Covid-19, Customers are encouraged to have their goods delivered via transport company. Alternatively, please see our policy regarding Covid-19 below.
Sure Gro Tree Max Australia (SGTMA) offers a ‘Click & Collect’ service from our state of the art drive through at 56-60 Woodlands Dr, Braeside, 3195, Melbourne, Victoria.
If you have chosen to collect your items from our facility, please see the below important information prior to arriving on our site. This information is crucial to ensuring your drive thru ‘Click & Collect’ experience is swift and safe.
Please note walk in customers who have not made contact with a SGTMA representative may find their orders take up to 30-45min to pack, depending on quantity of goods and workload.
Pick Up Hours
Please follow all the traffic management advice on our premises
Monday to Thursday: 8:00am – 4:00pm
Friday: 8:00am – 3:30pm
Saturday & Sunday: Closed
Public Holidays: Closed
Warehouse Contact
(03) 8587-1412 or warehouseadmin@suregrotreemax.com.au
2 Pallets or Less
When arriving for 2 pallets or less please proceed inside to our Drive Thru where one of our friendly staff will assist you. Ensure you have your order number ready.
2 Pallets or More
For Pick-ups of 2 pallets or more please proceed to our Warehouse Yard and wait for one of our friendly warehouse team to assist you. Ensure you have your order number or form ready.
| Vehicle Description | Sizing Guide | Weight & Pallet Quantity |
| Car | Front Seat of Car | <25 kg |
| Station Wagon | 1.0 x 0.5 x 0.5 metres | 30 – 120 kg |
| Ute | 2.4 x 1.2 x 2.0 metres | 1000 kg up to 2 pallets |
| 2 Tonne | 3.2 x 1.8 x 2.4 metres | 2000 kg up to 3 pallets |
| 4 Tonne | 4.2 x 2.4 x 2.2 metres | 4000 kg up to 6 pallets |
| 8 Tonne | 6.0 x 2.4 x 2.4 metres | 8000 kg up to 10 pallets |
| 8 Tonne plus + | Please Contact | warehouse@suregrotreemax.com.au |
* This table is to be used as a guide only; for more detailed information relating to load restraints and safe transport visit the National Transport Commission and/or National Heavy Vehicle Regulators websites.
** When arriving on site for pick ups, clients and transport companies must ensure they have all necessary safety gear, load restraints and fastening gear to ensure their load is safely fastened to the vehicle.